FOIA Request to California State Board Of Pharmacy regarding records of complaints related to Pharmacy Benefit Managers on August 12, 2025.
The Sacramento Standard has submitted a request under the California Public Records Act § 6250 et seq. to the California State Board Of Pharmacy. The request seeks access to all records of complaints or incident reports submitted by pharmacies or patients concerning Pharmacy Benefit Managers (PBMs). The PBMs specified in the request include CVS Caremark, Express Scripts, OptumRx, MedImpact Healthcare Systems, and Navitus Health Solutions. The time frame for these records spans from January 1, 2020, to the present.
In addition to complaint records, the request also asks for any internal assessments, investigations, enforcement actions, and correspondence related to these complaints. The Sacramento Standard has requested that these documents be provided in electronic format if possible. They have expressed willingness to clarify or narrow down the request if necessary and have asked for advance notification of any costs associated with fulfilling this request.
The Sacramento Standard is a media organization focused on providing comprehensive news coverage on local governmental affairs. They have emphasized their role in holding public institutions accountable and ensuring transparency for the public. As such, they believe they are eligible for a fee waiver as media professionals.
The requestor is affiliated with The Coalition Opposing Governmental Secrecy, a non-profit organization that assists media companies and advocacy groups in investigating governmental agencies through Freedom of Information and Sunshine Laws. More information about this organization can be found at https://stopsecrecy.org/about/.
Our team will continue to keep you updated as we gather and report news related to this request and other matters of public interest. Please feel free to reach out if you have any questions or need further clarification regarding this matter.
